Shipping policy

At Herbindiastore, we believe shipping should be the easiest part of your experience. Here's everything you need to know about how we get your order to you.

Where We Ship

We currently ship to all addresses within the United States.

Order Processing

Orders placed before 5:00 PM Eastern Time (GMT-5) are processed the same business day. Orders placed after this cutoff will be handled the following business day.

  • Handling time: 1–2 business days
  • Transit time: 3–7 business days
  • Estimated total delivery time: 4–9 business days from order date

Shipping Cost

We offer free shipping on all orders within the United States. No minimum order value required.

Carriers We Use

Your order may be shipped via USPS, UPS, or FedEx depending on your location and the size of your shipment. We select the most reliable option for each delivery.

Order Tracking

As soon as your order ships, you'll receive a confirmation email with a tracking number. Use it at any time to check your delivery status directly on the carrier's website.

Delivery Problems

If your package is delayed beyond the estimated timeframe, arrives damaged, or appears to be lost in transit, please reach out to our customer support team right away. We'll investigate and work to resolve the issue promptly.

Contact Us

Store name: Herbindiastore
Company name: VNC PROJECTS LLC
Company number: L26000145640
Company Address: 401 Biscayne Boulevard Miami, FL 33132 United States
Email: info@herbindiastore.com
Phone number: +1 857 4161843

We aim to respond to your inquiries within 24 hours.

Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed